Support services

Safety first

If you feel threatened or in acute danger, contact the police 117, or if it is a medical emergency, call 144.

If you need counseling and support, contact a victim support center. You can choose which organization you would like to be contacted by. You are not bound to your canton of residence. The counseling is free of charge, confidential and anonymous.

Women's shelters also provide telephone counselling and information, many are reachable 24/7. They offer counselling on personal, legal, health and financial matters. Here you can find a list of all women's shelters with contact details. 

The national 24h helpline 142 will be introduced from 1 May 2026. Some cantons already offer it. They are marked in the list below with «24h Helpline».

Important: Children and young people can find support from Pro Juventute – by phone 147, WhatsApp or email.

Below you will find lists of victim counselling centres (taken from Victim Support Switzerland), women's shelters (taken from the umbrella organisation of women's shelters), men's shelters, and specific services for children and young people.

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