Privacy Policy

Your privacy and personal information security are important to Tech against Violence ("Tech against Violence"; "we"). We process your personal information responsibly, in compliance with applicable laws and in accordance with this Privacy.

Content of this Privacy Policy

This Privacy Policy tells you how we collect and process personal data when you use our website, visit our social media pages, contact us, or donate to us.

Identity of the Data Controller

The Tech against Violence Association, Spitalgasse 28, 3011 Bern is responsible for the processing of personal information as described in this Privacy Policy.

If you have any questions or would like to exercise your privacy rights, please contact us at info@techagainstviolence.ch.

Processing purposes

We collect your personal information in the following cases and for the following purposes:

1. The provision of our services to you:

  • Website optimisation (adapting the website to your needs).
  • Security measures, e.g., defence against and recording of hacking attacks
  • Creation of usage statistics

2. Communication with you (including sending you newsletters; invitations to events; providing you with other information you request from us, e.g., via a contact form, when you sign up for a newsletter, when you apply for a job with us, etc.; if you wish to donate to us, if you wish to be named as a Donor)

3. Maintenance of our contact list

4. Marketing and market research

Personal information processed in the provision of our services

In general: To provide our services to the user, we process IP addresses, the date and time of service retrieval, details on the amount of data uploaded, the modules, etc., and other details derived from the transmission protocol used (smtp, http, https, etc.).

If you only use our website to inform yourself: You can find out about us and our range of services on the website without telling us who you are. As with any connection to a web server, the server on which we have the content made available via the website automatically logs and stores certain technical data for a short period of time. This includes the IP address and operating system of your device, the date and time of use and the type of browser you use to access the website.

If you request help, the company will forward your details to a Victim Support Centre: You can also leave your telephone number and/or e-mail address on the website, which will be forwarded directly to the relevant Victim Support Centre.

To the extent that we perform web analyses ourselves: We use web analysis services on the website to evaluate the use of our content on the website and to obtain information for its optimisation. In the usage analysis performed, the last bit of the requesting IP addresses is removed directly. The web analyses contain only aggregated or otherwise sufficiently anonymised data. Only the respective provider can identify them based on the usage data collected.

Where we use Social Plugins: The Social Plugins used on the website allow you to recommend and share our content on social media. The Social Plugins on the website are recognisable by the logos of the respective social media. When you interact with Social Plugins, the corresponding social media providers collect and analyse usage data (e.g., number of visitors and demographic information about visitors to our websites). Based on this information, we receive ratings from social media providers. These only contain aggregated or otherwise sufficiently anonymised data. Only the respective provider can identify you based on the usage data collected.  Therefore, please observe the privacy information of the respective provider.

If you use the online storage for evidence, your login details will be stored there when you create a user account via the web app. These consist of your email address, your telephone number for the purpose of two-factor authentication and your password. Furthermore, the details of the case documentation are stored in the online storage for evidence. The following is required for documentation purposes: Date, time, name of the perpetrator, course of the offence and categorisation of the offence as one of the manifestations of domestic violence. More information besides this can be saved optionally if you enter it, such as further comments on the offender, pictures, audio files, voice recordings, witness statements, etc.

All data in the online evidence storage is stored at Safe Swiss Cloud. The data is hosted in encrypted form and exclusively in Switzerland.

We have no access to your user account and the data stored there. The only exception is that we are able to restore your user account in case you lose your login details.

You alone decide on the further use of your data in the online evidence storage, including, for example, the forwarding of the data stored there. Because there is no access to the data itself, we cannot provide any information about it and cannot fulfil any rights of data subjects such as requests for information or data portability. In this respect, the information contained in this Data Privacy Policy regarding processing, storage, transfer, rights of data subjects, etc. does not apply, as only you have access and control over your data filed in the online storage.

For statistical purposes, we collect information on the number of user accounts of the online evidence storage. These web analyses are prepared without us collecting any personal data.

If you delete your data from the online evidence storage, it will remain in the backup of Safe Swiss Cloud for 30 days after which it will be irrevocably deleted. If you do not delete your data yourself, it will be deleted automatically after 10 years of inactivity. Before the account is finally deleted, the system triggers a notification that the account will be deleted within 30 days.

Personal information processed for the purposes of communicating with you, maintaining our contact list, marketing and market research

For the purposes of communicating with you, maintaining our contact list, marketing and market research, we process your name, e-mail and postal address, telephone number, source of connection and the communications content exchanged directly between us, as well as information from third parties that you can no longer be contacted at the address you provided to us.

We will be happy to inform you about current topics concerning the Tech against Violence Association via our newsletter. When you register for our newsletter, we collect the information you send us. This includes general personal information such as first name, last name and email address. You can inform us at any time that you do not wish to receive our newsletter in the future. Please activate the unsubscribe link at the end of the newsletter.

Where do we get personal information from?

We collect this data from you directly.

Why do we store personal information?

We process your personal information to inform you about our range of services and to provide and document our services in accordance with our contractual and legal obligations (e.g., compliance with retention obligations).

How we store and protect your personal information

We store your personal information only to the extent that, and for as long as, it is necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

In the interest of the personal information integrity and confidentiality, we take appropriate technical and organisational measures. In particular, we implement access controls and procedures to regularly review, assess and evaluate the measures effectiveness, in accordance with our risk assessment.

We delete your information as soon as it is no longer required and, in any case, after expiry of the legally prescribed maximum retention period.

Recipients

As a matter of principle, we do not pass on information to third parties.

Notwithstanding the above, we would report an incident to a Victim Support Centre if you were involved and ask us to do so.

Place of processing

We store and process your personal information primarily in Switzerland and the EU. However, to achieve some of the purposes described, it may also be necessary for us to process your personal information in countries outside Switzerland and the EU or to transfer it to such countries. These countries are currently the USA and Canada. We transfer data to countries without adequate data protection based on standard data protection clauses or legal exceptions (e.g., necessity for contract fulfilment).

Your rights in relation to your personal information

You have the following rights in relation to personal information about yourself:

  • The right to obtain information about the personal information we hold about you and how it is processed.
  • The right to obtain or receive a copy of your personal information in a commonly used format.
  • The right to have your personal information corrected.
  • The right to have your personal information deleted.
  • The right to object to your personal information processing.

Please note, however, that legal requirements and exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights.

To exercise your rights, you can contact us at the address given above (identity of the Data Controller).

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

Amendment of this Privacy Policy

We may amend this Privacy Policy at any time, in particular if we change our data processing practices or if new legislation becomes applicable. The version published on our website (https://with-you.ch) applies at all times.

As at: 26 February 2024